Legal, Privacy & Refunds

ArcNest Student Hub • Last updated: June 2026

📋 Terms of Service

By accessing or using the ArcNest platform, you agree to comply with our general rules of service. ArcNest provides study helper tools, note workspaces, and AI revision generators to help students organize their academic life.

Users are solely responsible for files and text they upload or share. Shared workspaces (notes, projects, and classmates directory) must be utilized for constructive educational cooperation. Uploading or sharing copyrighted materials or content that violates academic integrity codes is strictly prohibited.

🔒 Privacy Policy & Data Security

At ArcNest, we take your student data privacy seriously. Here is how your uploads and profiles are processed:

Academic Data: Your notebooks, lecture documents, task schedules, and shared workspaces are protected by Row Level Security (RLS) policies within our database. They are only readable by you and classmate emails you explicitly authorize.
AI Processing: Extracted document text, notes, and study guides are sent securely to the Gemini API solely for the purpose of generating summaries, flashcards, and practice quizzes. This data is not used to train global models.
Third-party Integrations: We do not sell or lease student emails or metadata to advertisement networks or academic essay-selling organizations.

💰 Refund & Subscription Policy

Please read our refund terms carefully before upgrading to ArcNest Premium:

⚠️ Strict Non-Refundable Policy

Because ArcNest consumes expensive upstream cloud computing resources and API compute costs (specifically the Gemini LLM text generation and token processing engines) immediately upon generating summaries, flashcards, and mock quizzes, all sales and upgrade subscriptions to ArcNest Premium are strictly non-refundable.

You can cancel your active Premium subscription at any time via your account Settings to prevent future recurring charges. After cancellation, you will retain Premium feature access and expanded storage limits until the end of your current billing cycle.

💾 Shared Storage Quota Policy

Free accounts are limited to a shared storage budget of 100MB. This budget is shared between uploaded files and the generated active recall items (summaries, quizzes, practice test assets).

If your account is close to or exceeds the quota limits, you must delete some study materials or generated quizzes to free up storage space. Premium accounts receive an expanded shared storage pool.